At Buck Knives Sales, we’re committed to providing precision blades with precision delivery. Below you’ll find answers to common questions about our products, shipping, payments, and more. Can’t find what you need? Contact our knife specialists at [email protected].

Product Questions

What types of knives do you specialize in?
We specialize in high-performance tactical and outdoor knives including assisted-openers (like our CRKT and Kershaw models), fixed blades (such as Boker, Buck, and Schrade), and classic Bowie knives. Each blade is selected for durability and precision.
Are your knives suitable for professional tactical use?
Absolutely. Many of our F-16 OTF and assisted-opening models are trusted by military and law enforcement professionals worldwide. Our fixed blades are also popular among survival experts and outdoor guides.
Do you offer any blade protection with purchase?
Yes, every knife ships with special edge guards and moisture-resistant packaging to ensure it arrives in perfect condition, ready for your next adventure.

Shipping & Delivery

What are my shipping options?
We offer two reliable shipping methods:
Expedited Standard Shipping: $12.95 flat rate via DHL/FedEx (10-15 business days)
Free Economy Shipping: Free on orders over $50 via EMS (15-25 business days)
Pro Tip: Order before 2 PM PST for same-day processing!
Do you ship internationally?
We ship globally to 40+ countries (excluding some Asian and remote regions). All international packages include proper customs documentation, though customers are responsible for any import duties.
Can I track my order?
Yes! You’ll receive tracking information as soon as your Bowie knife or tactical folder leaves our California warehouse. All premium knives ($100+) require signature confirmation upon delivery.
Do you ship to military APO addresses?
We proudly support active duty personnel with special military shipping rates. Please indicate your APO address during checkout.

Payments & Accounts

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, hassle-free transactions.
Is my payment information secure?
Absolutely. We use industry-standard encryption for all transactions. We never store full payment details on our servers.
Do you offer any discounts for bulk orders?
Tactical teams and professional groups may qualify for volume discounts. Email [email protected] with your requirements.

Returns & Warranty

What is your return policy?
We offer a 15-day return policy from the delivery date. Knives must be unused, in original packaging with all protective materials intact. Contact us for return authorization before sending anything back.
How do I handle a defective product?
While we thoroughly inspect every knife before shipping, if you receive a defective blade, contact us immediately at [email protected] with photos of the issue for prompt resolution.
Do your knives come with manufacturer warranties?
Most brands we carry (Buck, CRKT, Kershaw, etc.) offer their own warranties. We’ll happily assist with warranty claims during the first 30 days after purchase.

Additional Questions

Can I change my shipping method after ordering?
Yes! Contact us at [email protected] within 12 hours of ordering to upgrade your shipping service.
Why does my package show a different sender name?
For security and discretion, all shipments go out under a neutral name from our warehouse at 32532 Jean Dr, Union City, CA 94587.
How can I confirm if a specific knife is legal in my area?
Knife laws vary by location. While we automatically block shipments to prohibited areas, we recommend checking your local regulations before ordering assisted-openers or other specialized blades.

Every knife tells a story—let us help you begin yours. If you have any other questions about our Buck fixed blades, CRKT assisted-openers, or any other precision tools, our knife specialists are standing by to assist.

Email: [email protected]
Physical Address: 32532 Jean Dr, Union City, CA 94587